BBVA and OpenAI collaborate to transform global banking
OpenAI Blog ● Covered by 4 sources
BBVA is deploying ChatGPT Enterprise across its workforce as part of a multi-year partnership with OpenAI to develop AI solutions for banking operations and customer service. The bank will roll out the tool to all 120,000 employees. BBVA aims to build banking services designed around AI capabilities rather than retrofitting AI into existing systems.
Why it matters
BBVA is expanding its work with OpenAI through a multi-year AI transformation program, rolling out ChatGPT Enterprise to all 120,000 employees. Together, the companies will develop AI solutions that enhance customer interactions, streamline operations, and help build an AI-native banking experience.