Expedition Growth Capital invests in Omilia

Deal terms as reported in the coverage below.

Decision brief

What changed

Omilia, an Athens-based customer support automation platform founded in 2002, raised $67 million in Series B funding led by Expedition Growth Capital; the company reports 10x ARR growth to $60 million since its 2020 raise and serves clients like Capital One, Discover, and Taco Bell across 1,000+ locations.

Why it matters

This signals continued investor appetite for conversational AI/customer support automation vendors with proven enterprise traction, and Omilia's planned U.S. expansion and leadership hiring means it will compete more aggressively for contact-center automation budgets in North America. CIOs, COOs, and CMOs evaluating vendors in this space should note a well-funded competitor entering more directly with enterprise references already in hand.

Affected roles

COO CTO CMO

Evidence

Single-source reporting from TechCrunch AI; no independent corroboration provided, and financial figures (ARR growth, revenue) appear to be self-reported by the company without third-party verification.

What remains uncertain

It is unclear whether the $60 million ARR figure and 10x growth claim have been independently verified, and the exact valuation, funding terms, or investor ownership stake are not disclosed. The named clients' actual usage scope and satisfaction levels are not detailed beyond being listed as customers.

Monitor next

Watch for Omilia's U.S. office launch and any new enterprise client announcements or leadership hires in the coming months as signals of actual market execution.

Analytical support, not advice — assumptions and open questions stated above.

Source coverage