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OpenAI

584 summarised stories about OpenAI, each linking back to the original source. Browse all topics →

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Thursday, 20 March 2025

Personalizing travel at scale with OpenAI

OpenAI 1 year ago 12

Booking.com integrated OpenAI's language models with its data systems to improve search results and customer support functions. The company deployed these capabilities across its platform serving millions of users without specifying performance metrics or deployment dates. Travelers now receive search results matched more closely to their stated preferences and faster responses to support inquiries.

Introducing next-generation audio models in the API

OpenAI 1 year ago 8

OpenAI released updated audio models in its API that allow developers to specify speaking styles for text-to-speech output. The model can now accept instructions such as "talk like a sympathetic customer service agent" to customize vocal delivery. This enables developers to create voice agents with more personalized communication patterns than previously available.

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