Helping people when they need it most

OpenAI Blog · 10 months ago

Meta has outlined its approach to supporting users experiencing mental or emotional distress through product design and safety measures. The company uses AI systems to identify content related to suicide and self-harm, directing affected users toward resources like crisis helplines and mental health information. Meta acknowledges current limitations in these systems and says it is continuing to refine how it detects distress and connects users with appropriate support.