Strengthening ChatGPT’s responses in sensitive conversations

OpenAI Blog · 8 months ago

OpenAI worked with more than 170 mental health experts to improve ChatGPT's responses in conversations involving distress or crisis situations. The collaboration reduced unsafe responses by up to 80% and enhanced the model's ability to recognize distress and provide empathetic guidance. ChatGPT now better directs users experiencing mental health concerns toward professional support resources.