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Automation

86 summarised stories about Automation, each linking back to the original source. Browse all topics →

Friday, 10 April 2026

Using custom GPTs

OpenAI Blog 3 months ago

Custom GPTs are AI assistants built on OpenAI's platform that can be configured for specific tasks without requiring code. Users can define custom instructions, upload knowledge files, and integrate external tools to automate workflows and maintain consistency across repeated tasks. Organizations can deploy these assistants to teams, reducing manual work on standardized processes like customer support, content generation, or data analysis.

ChatGPT for finance teams

OpenAI Blog 3 months ago

Finance teams use ChatGPT to automate routine tasks including report generation, data analysis, forecasting, and insight communication. The tool processes financial datasets and historical trends to produce faster analytical outputs than manual methods. This shifts finance work from data compilation toward strategic interpretation and decision-making.

Using skills

OpenAI Blog 3 months ago

ChatGPT is introducing a skills feature that lets users create reusable workflows for automating tasks. The feature enables users to build templates that produce consistent outputs across multiple uses. Users can now save time on recurring work by standardizing their ChatGPT interactions rather than recreating instructions each time.

ChatGPT for operations teams

OpenAI Blog 3 months ago

I don't have access to the full article content—only the title and a brief description. The provided text is too generic to extract concrete details (specific numbers, benchmarks, dates, or processes). To write the three sentences you've requested, I would need the actual article content with substantive information about how operations teams are using ChatGPT, specific metrics, or concrete examples of workflow changes. Could you provide the full article text?

ChatGPT for customer success teams

OpenAI Blog 3 months ago

ChatGPT helps customer success teams automate account management tasks, streamline client communication, and reduce customer churn. Teams report using the tool to draft personalized emails, identify at-risk accounts, and create onboarding materials in minutes rather than hours. The adoption allows success managers to spend more time on strategic retention activities and renewal discussions rather than repetitive administrative work.