86 summarised stories about Automation, each linking back to the original source. Browse all topics →
OpenAI Blog 2 months ago
Parloa built AI customer service agents using OpenAI models that handle voice conversations at scale for enterprise customers. The system lets companies design and test agents before deploying them to handle real-time customer interactions. This reduces reliance on human customer service staff for routine inquiries.
OpenAI Blog 2 months ago
Simplex integrated ChatGPT Enterprise and Codex to accelerate software development across design, build, and testing phases. The company deployed AI-driven workflows to reduce cycle time, though no specific percentage or timeline reduction was disclosed. Development teams can now process larger volumes of code review and testing tasks with fewer manual handoffs.
