How OpenAI delivers low-latency voice AI at scale

OpenAI Blog · 2 months ago

OpenAI rebuilt its WebRTC stack to handle real-time voice conversations with artificial intelligence at global scale. The system prioritizes low latency and seamless turn-taking, enabling responsive back-and-forth dialogue without noticeable delays. This infrastructure allows OpenAI to deploy voice AI features to users worldwide while maintaining the conversational quality needed for natural interaction.